Frequently Asked Questions
For customer service and billing inquiries, please contact: Click here to email
Who can become a member of the soul family?
Anybody who is drawn to the soul family.
Can I cancel my membership?
Yes, you can cancel your membership at any time.
If you wish to cancel your subscription, please go to your PayPal account and go through the stepped process to cancel the monthly payment renewal.
Do I get a refund when I cancel my membership?
If you pay monthly, your withdrawal will stop the month following cancellation. If you pay annually, there will be no refund for the balance of the paid year.
Do I need to make a commitment as a member?
Do I get discounts on Abdy’s gathering and sessions?
Do I have an obligation to participate in events?
Can I transfer my membership to somebody else?
No, the membership is not transferable.
Will my personal information be shared by other members?
No, not by us. However, you can share and exchange information through our private Facebook page, if you wish.
I'm having trouble with Livestream. Who do I contact?
For issues relating to Livestreams, please contact Ustream support
How do I send questions for Livestream broadcasts?
You can email any Livestream questions to email@example.com
How do I access the video archive?
First you should log in as a soul Family member.
I have queries about the Soul Family. Who do I contact?
Please send all inquiries to firstname.lastname@example.org
Can I change my monthly subscription for a yearly one?
If you wish to cancel your monthly subscription, please go to your PayPal account and go through the stepped process to cancel the monthly subscription and subscribe for the yearly option.